Shipping policy

 Brelixa

At Brelixa, we’re dedicated to getting your beauty essentials to you quickly, securely, and with care—so you can glow with confidence, sooner. Below you'll find all the details on how we handle your skincare and beauty product orders.

1. 🕒 Order Processing

  • All orders are processed within 1–3 business days after payment is received.

  • Processing times do not include weekends or public holidays.

  • Once your order ships, you’ll receive a confirmation email with tracking details.

2. 🚚 Shipping Methods & Delivery Estimates

We offer flexible shipping options to suit your needs:

  • Standard Shipping: 10–20 business days

  • Expedited Shipping: 5–10 business days

  • Priority Shipping: 3–5 business days

Please note: These are estimated delivery windows. Delays may occur due to customs, postal disruptions, weather, or other unforeseen circumstances.

3. 💵 Shipping Costs

  • Shipping costs are calculated based on your selected method, order weight, and destination.

  • You’ll see the total shipping cost clearly at checkout before finalizing your purchase.

4. 🌍 International Shipping

We proudly ship worldwide!

  • International rates and delivery times may vary based on your location.

  • Important: International orders may incur customs duties, import taxes, or additional fees. These charges are the responsibility of the recipient.

5. 🔍 Order Tracking

  • Once your order ships, we’ll send a tracking number via email.

  • You can track your order through our website or directly on the carrier’s tracking portal.

6. 📦 Shipping Address Accuracy

  • Please ensure your shipping address is accurate and complete at checkout.

  • Brelixa is not responsible for orders delayed or lost due to incorrect address information.

  • Need to make a change? Email us at  brelixa@gmail.com right away—changes can't be made once an order has shipped.

7. 📬 Lost or Damaged Packages

If your package arrives damaged or hasn’t arrived within 7 days of the expected delivery date, contact us at brelixa@gmail.com.
We’ll work with the carrier to resolve the issue and offer a replacement or refund as needed.

8. 🚫 Shipping Restrictions

  • Some products may have shipping limitations due to size, weight, or regulations—these will be noted on the product page.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote areas.

Thank you for choosing Brelixa—we’re honored to be part of your beauty journey. Let’s keep glowing together!